Real Stories from Our Clients

Trusted by dozens of your peers to deliver impactful technology solutions.

How We’ve Helped Businesses Transformed Their IT—and Their Business

Urban Planning Firm
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"[As City Planners], we use technically advanced software that is linked to server. [By] including Resolved IT's managed services in our firm, it allows our designers and staff to deliver ‘top-tiered’ focus and results. We have the confidence of knowing that our computers will work properly with predictable efficiency."

-Cyn, Owner
Architecture Firm
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“Resolved IT has been exceptional. Their prompt responses, courteous demeanor, and professionalism are unmatched. They expertly set up our IT infrastructure for BIM collaboration without any issues. Their pricing is also very reasonable once you understand how holistic the service is. If you’re an architecture firm facing IT challenges, this is the company to contact!”

-Geoff, Principal
Structural Engineering Firm
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"I worked closely with Reid, who was our IT for the engineering firm I worked at. Resolved IT is by far the most personal and quick IT company we have dealt with the technicians on our team know us all by name."

-Kaela, Office Manager
Architecture Firm
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Resolved IT has been our managed service provider for nearly a year, and we couldn’t be happier. As a landscape architecture firm using Macs and CAD software like Vectorworks, we rely heavily on their expertise. Reid, Mike, and the team are incredibly knowledgeable and responsive. When they don’t have an immediate answer, they diligently research to find one. Resolved IT uses a ticket system for most day-to-day requests, but they also offer a helpline for urgent issues. Their follow-through on tickets is excellent. They’ve assisted us with everything from setting up and configuring new hardware to selecting and troubleshooting software. After a brief but unsatisfactory experience with another IT service provider, we are truly grateful for the positive attitude and solution-oriented approach that Reid and his team bring to our partnership."

-Ceara, Director of Operations
Civil Engineering Firm
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“Reid and his team have been a fantastic and trustworthy partner for years now. Resolved’s support team’s attention to detail has been top-notch, and Reid’s ability to help us overcome unique challenges with ease is impressive. In my experience, most IT firms are nothing more than tech support… Reid has proven to be so much more than that.”

-James, Founding Partner
Specialized Engineering Firm
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“At the end of our first 45 days with Resolved IT, Mike asked to meet with me to review where we were in regards to my initial concerns and look at possible changes for going forward.

In the decade prior, the last firm we were with only met with me when something went wrong."

-Jillian, CFO
Mechanical Engineering Firm
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“Reid and his team possess extensive knowledge and competence in all areas of IT, applying it effectively to our engineering business' needs. Resolved IT has expertly guided us through a comprehensive upgrade of our office systems, from individual computers to networks, and enhanced our overall security posture and online presence. They are incredibly responsive, addressing any issues we encounter promptly and efficiently. I highly recommend Resolved IT for any IT-related questions or concerns.”

-Boris, Principal & Founder
Architecture Firm
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"Resolved IT has been a great partner for our business. Reid and his team are good communicators, and even better listeners. They worked through some technical quirks during on-boarding and have been supporting us and leading IT with a smile for years."

-Scott, Operations Manager