Trusted by dozens of your peers to deliver impactful technology solutions.
"[As City Planners], we use technically advanced software that is linked to server. [By] including Resolved IT's managed services in our firm, it allows our designers and staff to deliver ‘top-tiered’ focus and results. We have the confidence of knowing that our computers will work properly with predictable efficiency."
-Cyn, Owner“Resolved IT has been exceptional. Their prompt responses, courteous demeanor, and professionalism are unmatched. They expertly set up our IT infrastructure for BIM collaboration without any issues. Their pricing is also very reasonable once you understand how holistic the service is. If you’re an architecture firm facing IT challenges, this is the company to contact!”
-Geoff, Principal"I worked closely with Reid, who was our IT for the engineering firm I worked at. Resolved IT is by far the most personal and quick IT company we have dealt with the technicians on our team know us all by name."
-Kaela, Office ManagerResolved IT has been our managed service provider for nearly a year, and we couldn’t be happier. As a landscape architecture firm using Macs and CAD software like Vectorworks, we rely heavily on their expertise. Reid, Mike, and the team are incredibly knowledgeable and responsive. When they don’t have an immediate answer, they diligently research to find one. Resolved IT uses a ticket system for most day-to-day requests, but they also offer a helpline for urgent issues. Their follow-through on tickets is excellent. They’ve assisted us with everything from setting up and configuring new hardware to selecting and troubleshooting software. After a brief but unsatisfactory experience with another IT service provider, we are truly grateful for the positive attitude and solution-oriented approach that Reid and his team bring to our partnership."
-Ceara, Director of Operations“At the end of our first 45 days with Resolved IT, Mike asked to meet with me to review where we were in regards to my initial concerns and look at possible changes for going forward.
In the decade prior, the last firm we were with only met with me when something went wrong."
-Jillian, CFO“Reid and his team possess extensive knowledge and competence in all areas of IT, applying it effectively to our engineering business' needs. Resolved IT has expertly guided us through a comprehensive upgrade of our office systems, from individual computers to networks, and enhanced our overall security posture and online presence. They are incredibly responsive, addressing any issues we encounter promptly and efficiently. I highly recommend Resolved IT for any IT-related questions or concerns.”
-Boris, Principal & Founder"Resolved IT has been a great partner for our business. Reid and his team are good communicators, and even better listeners. They worked through some technical quirks during on-boarding and have been supporting us and leading IT with a smile for years."
-Scott, Operations ManagerWe understand that making the right decision to outsource your IT can be difficult. That’s why we offer a free consultation so you can learn more about our services and how they could benefit your business.
Once you decide to make the switch, our team of experts will work with you to create a plan that fits your needs.
We understand that making the right decision to outsource your IT can be difficult. That’s why we offer a free consultation so you can learn more about our services and how they could benefit your business.
Once you decide to make the switch, our team of experts will work with you to create a plan that fits your needs.
Resolved IT is based in Vancouver, BC and exclusively serves Architecture, Engineering, and Construction firms throughout North America.
Resolved IT is a leading Managed IT Service Provider located in Vancouver, British Columbia. Propel your firm forward by partnering with an IT expert who truly understands the AEC industry.