Managed IT Services for AEC Firms

We provide Managed IT services tailored specifically for Architecture, Construction, Development, and Engineering firms. By concentrating exclusively on this sector, we can delve deeper into your unique challenges and provide more effective business outcomes.

Complete IT Management for AEC Firms – So You Can Focus on What Matters

The benefits of tech integration in Architecture, Engineering, and Construction firms speak for themselves – but the human element of technology is often overlooked. To successfully leverage these modern tools, key stakeholders within your AEC firm need to be a part of developing our IT strategy, participate in relevant training, and receive instant support from a team they trust.

Empowering Client

Boosting Profitability & Productivity

How long are you waiting to get your problems resolved? Our in-house team offers customized solutions and expert technical support specifically for Architecture, Engineering, and Construction firms to ensure business continuity and deliver the most relevant solutions.

At Resolved IT, we won’t just tell you about our superior service; you’ll experience the difference when you start to see projects finishing earlier, eNPS skyrocketing, and amazing feedback about our services.

Core Benefits of Our Managed IT Services:

Managing your AEC firm can be challenging enough without IT worries. With our Managed IT Services, we handle your technology from start to finish, allowing you to focus on running and growing your Architecture, Engineering, or Construction firm. 

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24x7x365 Support Line for AEC Firms

  • 60-Second Phone Response: We are commitment to exceptional service standards.
  • Technology Training: Personalized training provided to users who need extra help.
  • Guaranteed Escalation Timers: Ensuring your issue is resolved promptly.
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Customer Experience Optimized for AEC

  • Dedicated Support Team: Collaborate with the same team every day, exclusively focused on AEC.
  • Dedicated IT Manager: An IT manager who understands the intricacies of AEC businesses.
  • Dedicated vCIO: We join your executive boardroom discussions and contribute to strategy.
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24x7x365 Monitoring and Security

  • Server & PC Monitoring: Real-time status monitoring by a dedicated security team.
  • Cybersecurity Software: Comprehensive protection against malware threats.
  • Vulnerability Management: Identifying and addressing potential security risks.
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Technology Vendor Management

  • AEC Software Experts: We understand the challenges, opportunities, and nuances of many AEC specialized software vendors and solutions.
  • Coordination: We handle IT vendor communications for you; dealing with negotiations, support, and accountability.

If you’re unsure which services your firm should prioritize, you’re not alone. We specialize in translating complex technical concepts into plain language for busy business leaders. Our consultants ensure you understand the technology implications of every business decision without feeling overwhelmed.

You focus on building, we’ll make your technology systems work for you.

As your outsourced IT department, our objective is straightforward: ensure technology is being maximized in your business, ensure you can do your job, and protect your business from threats. 

We don’t bother you with the details – we simply achieve the desired outcome and keep you engaged by sharing need-to-know and helpful knowledge along the way.

Let’s discuss how we can leverage technology to enhance the profitability of your Architecture firm, Engineering firm, or Construction operation.