We Manage Your IT Vendors, So You Don’t Have To!
Managing multiple IT vendors can be time-consuming and frustrating. Keeping track of contracts, support tickets, and service agreements across different providers can slow down your operations and lead to unnecessary costs. At Resolved IT, we handle vendor management for you—so you can focus on running your business while we ensure your technology works seamlessly.
Simplify & Optimize Your IT Ecosystem
At Resolved IT, we specialize in managed IT vendor management, helping businesses like yours reduce costs, improve efficiency, and eliminate IT headaches. With our expert vendor oversight, you’ll enjoy better service levels, stronger contracts, and a seamless IT experience.
Proven Track Record
Years of experience in managing IT vendors for businesses across industries.
24/7 Support
Our team is always available to address your concerns.
Transparent Pricing
No hidden fees – just clear, upfront pricing.
Customer-Centric
We prioritize your needs and goals in every decision.
What Is IT Vendor Management?
IT vendor management is the process of overseeing, negotiating, and maintaining relationships with the third-party companies that provide your business with essential IT services.
The Hidden Costs of Poor IT Vendor Management
Without a structured approach, vendor relationships can become disorganized, leading to:
- Service disruptions – Slow response times, unaddressed IT issues, and overlapping services.
- Hidden costs – Unnecessary charges, unused licenses, and expensive renewals.
- Accountability gaps – Vendors passing blame when problems arise.
- Productivity loss – Wasting time managing multiple contacts instead of running your business.
- Security Risks –Poorly managed IT vendors can lead to data breaches and compliance violations.
Resolved IT simplifies vendor management, ensuring seamless communication, cost efficiency, and accountability across all your IT vendors.
Our Comprehensive IT Vendor Management Process
We handle everything from vendor selection to contract negotiation and ongoing performance monitoring.
1. Vendor Assessment & Selection
We evaluate your current IT needs and identify the best vendors in the market. Our team conducts thorough due diligence to ensure vendors meet your technical, financial, and operational requirements.
2. Contract Negotiation & Management
Our experts review vendor contracts to eliminate unfavorable terms and secure the best pricing. We ensure SLAs (Service Level Agreements) are clear, measurable, and aligned with your business objectives.
3. Performance Monitoring & Reporting
We evaluate your current IT needs and identify the best vendors in the market. Our team conducts thorough due diligence to ensure vendors meet your technical, financial, and operational requirements.
4. Vendor Relationship Management
We act as your liaison with vendors, handling communications, issue escalation, and conflict resolution. This ensures smooth collaboration and faster problem-solving.
5. Risk Management & Compliance
We assess potential risks associated with vendor relationships, such as data security breaches or compliance issues, and implement strategies to mitigate them.
6. Vendor Consolidation & Optimization
If you’re working with too many vendors, we help you consolidate without compromising on service quality. This reduces complexity and lowers costs.
Why Businesses Choose Resolved IT for IT Vendor Management
- One Point of Contact – No more dealing with multiple vendors—we handle everything.
- Faster Issue Resolution – Our proactive approach reduces downtime and improves IT performance.
- Better Vendor Accountability – We track vendor performance and enforce SLAs.
- Scalability & Growth – As your business evolves, we align vendor services accordingly.
- Proactive Monitoring & 24/7 Support – Our team is always available to address your concerns.
Have Questions? We’ve Got Answers!
An IT Vendor Manager oversees relationships with third-party IT providers, ensuring they deliver quality services, meet contractual obligations, and align with business goals.
Managing vendors in-house is time-consuming and complex. A managed service provider like Resolved IT has the expertise to optimize contracts, reduce risks, and improve service quality.
By negotiating better contracts, consolidating vendors, and optimizing service delivery, businesses can significantly reduce IT expenses.
Poor vendor management can lead to cost overruns, service disruptions, compliance issues, and security breaches.
Most businesses save 15-30% on IT costs after optimizing vendors.
Poor vendor management can lead to cost overruns, service disruptions, compliance issues, and security breaches.
We evaluate your current vendors first. If they meet performance & cost standards, we keep them. If not, we help transition to better providers.
Take the Stress Out of IT Vendor Management
At Resolved IT, we make IT vendor management effortless and cost-effective. Whether you need better vendor coordination, contract negotiations, or faster issue resolution, our team is ready to help.
Take the Stress Out of IT Vendor Management
At Resolved IT, we make IT vendor management effortless and cost-effective. Whether you need better vendor coordination, contract negotiations, or faster issue resolution, our team is ready to help.
